Platform updates

Most recent

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Introducing Cboe Australia assets to our investment menu

20 May 2026

We’re expanding our investment offering to include securities exclusively listed on Cboe-Australia, giving you and your clients access to a wider range of options, including selected Cboe-listed Exchange Traded Funds (ETFs).

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Reporting and platform changes coming on 14 May 2026

12 May 2026

From 14 May 2026, we’re retiring and migrating several functions from Wrap Online. See the full list of changes and what you need to do in our platform update.  

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Notice of Intent: new digital Deduction Notice form

6 May 2026

We’re introducing a digital Deduction Notice form in Adviser Online. It removes the need for client signature/authentication in order to provide quicker processing for new claims and variations.

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Our EOFY hub is live

30 April 2026

We’re committed to making the end of financial year (EOFY) as smooth as possible for you and your clients. Our EOFY Hub is designed to give you all the information you need, including key processing dates, useful tips and other important information to help you prepare.

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Latest update on AML/CTF reforms

01 April 2026

The Government has announced transitional arrangements to support recent changes to the AML/CTF legislation. These arrangements came into effect on 31 March 2026 and will remain in place until March 2029.

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Managing your client requests in Request Centre

12 March 2026

We’re consolidating all client request communications into Request Centre. If you already use Request Centre for your requests and follow-ups, you’ll experience no change to your current workflow.

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Update to default selldown sequence for super and pension accounts

3 March 2026

We’ve updated the investment sequence for circumstances where we need to sell or draw down investments on behalf of super and pension clients.

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New group-level report builder in Adviser Online 

3 March 2026

This new group-level report builder allows you to create comprehensive and customisable report packs for your client groups, making it easier to deliver consolidated, multi-account reporting. 

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Term deposit trading is moving to Adviser Online 

12 February 2026

From 18 February 2026, you’ll be able to place term deposit investment orders in Adviser Online, using our more efficient, secure and intuitive trading workflow.

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Contact us

Need help? If you’re an adviser, please contact us via live chat in Adviser Online. If you’re a client, please call

1800 806 310

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Additional information

Unless stated otherwise, this information has been prepared by Macquarie Bank Limited AFSL and Australian Credit Licence 237502. It is provided for the use of licensed and accredited brokers and financial advisers only. In no circumstances is it to be used by a potential client for the purposes of making a decision about a financial product or class of products.