To get information about documents and statements for your car loan, first check your account number:
You’ll find your account number in your welcome email, or any statement you’ve received.
If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), this information relates to you.
To obtain documents and statements for your car loan, you’ll need to contact us on 8550 5666.
| Payment History | A statement reflecting all previous transactions made on your loan account. This document does not provide a breakdown of principal and interest components. |
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Consumer Loan statement | A statement includes all transactions made on your Consumer Loan contract, including the breakdown of principal, interest, and any fee components. Statements are available for Consumer Loans only. |
We issue a Statement of Transactions to clients who have certain lease agreements (e.g. those that are not currently under a novation agreement or salary packaged). We’ll issue these statements annually in July.
The statement is a record of transactions over the last financial year. This will include all payments, payouts, refunds and dishonours.
If you have any questions about how you should use the information provided in the Statement of Transactions, we recommend seeking independent professional tax advice.
You can download the terms and conditions for your finance type by clicking on the links below:
The above terms and conditions are the latest versions. Please note these terms and conditions may not be applicable to your finance type as it depends on when your contract was settled.
For historic terms and conditions, please contact us to request a copy.
If your car loan account number has 9 digits (XXXXXXXXX), this information relates to you.
Please read the below to find out which documents you can view and request online.
| Macquarie Online | Macquarie Mobile Banking app | |
|---|---|---|
| Transaction listing |
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| Financial year's interest report |
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| Account statements |
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| Third Party Authority form | This form is to authorise a third party to have enquire access to your car loan. To fill out the form, see Third Party Authority form. | |
You can download the terms and conditions for your car loan by clicking on the link below
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You can contact us anytime via Q in the Macquarie Mobile Banking app or Macquarie Online Banking.
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
