What if I want to trade-in my vehicle?

Please read the below to help you trade your vehicle in at a dealership.

  1. Obtain a payout figure by contacting us. The payout letter will provide the amount required to payout your account and instructions on how to do so.
  2. Provide this letter to the dealer where you’ll be trading your vehicle in.
  3. The dealer will provide you with an agreed trade in price for your vehicle. Normally, the dealer will pay the agreed trade in price towards your payout figure. Sometimes the agreed trade in price may be less than the payout figure required to finalise your account. If this is the case, you’ll need to make a payment for the difference so your account can be finalised.
  4. Once the payout figure has been received and cleared, you’ll receive a Closing Statement, usually within two business days. The PPSR listing will be removed during this period.

What if I want to sell my vehicle privately?

Please read the below to help you sell your vehicle privately.

  1. Obtain a payout figure by contacting us. The payout letter will provide the amount required to payout your account and instructions on how to do so.
  2. Once you’ve found a buyer for your vehicle and agreed on a sale price you’ll need to payout your account. Either you or the buyer can make the transaction using the payment method outlined in the payout letter. If you sell the vehicle for less than the payout figure, you’ll need to make a payment for the difference between the sale price and the payout figure.
  3. Once the payout figure has been received and cleared, you’ll receive a Closing Statement within two business days. The PPSR listing will be removed during this time period.

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