I've heard about the transfer of Macquarie's car loans, what does this mean for customers?

On 31 October 2025 and 29 May 2026, significant portions of our car loans portfolio were transferred to Allied Credit. Impacted customers have been notified in writing.

What does this mean for remaining customers? 

Remaining eligible customers can continue to view their loan details via their online portal.

What does this mean for brokers and novated leasing introducers?

Following our business changes in April 2024, Maclease, Introducer Assistant Portal (IAP) and our car loan Introducer Support phone line are no longer available.

Following the transfer to Allied Credit in May 2026, YourLease and the payout tool are no longer available.

For all general enquiries, see Accessing your car loan online.

Can I apply for a Macquarie car loan?

We're no longer accepting new car loan applications.

What about refinancing a balloon?

Customers wanting assistance with balloon refinancing will need to do so with another lender. 

Chat with us

You can contact us anytime via Q in the Macquarie Mobile Banking app or Macquarie Online Banking.
 

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.