On 31 October 2025 and 29 May 2026, significant portions of our car loans portfolio were transferred to Allied Credit. Impacted customers have been notified in writing.
On 31 October 2025 and 29 May 2026, significant portions of our car loans portfolio were transferred to Allied Credit. Impacted customers have been notified in writing.
Remaining eligible customers can continue to view their loan details via their online portal.
Following our business changes in April 2024, Maclease, Introducer Assistant Portal (IAP) and our car loan Introducer Support phone line are no longer available.
Following the transfer to Allied Credit in May 2026, YourLease and the payout tool are no longer available.
For all general enquiries, see Accessing your car loan online.
We're no longer accepting new car loan applications.
Customers wanting assistance with balloon refinancing will need to do so with another lender.
You can contact us anytime via Q in the Macquarie Mobile Banking app or Macquarie Online Banking.
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.